CUSTOMER CARE

To optimize and scale the business

Helping retain customers

We understand customer care as how people are treated when they interact
with the client’s brand. This includes all experiences with the company and its
employees before, during, and after a purchase. 

The active listening and understanding of the „customer’s customer’s emotional needs“
is crucial to expand the business. By doing so, your company creates a long-term,
mutually-beneficial relationship with your customers.

SUPPLIERS | DISTRIBUTORS | COOPERATION PARTNERS

Use case:

A Brazilian client is looking for EU cooperation partners for research projects in the areas
of artificial intelligence, ICT e-learning, biotechnology.

Organisation and presentation of the project in the context of EU events in Germany.
Potential partner selection and customer care through representation.

More services

ANALYSING
MARKETS

To build the appropriate strategy

We support our clients to check which options might be interesting for their business. How is ”their” market set-up. What does the demand analysis say.
Are there any state subsidies.

What about taxes, banking, and legal frameworks. What organizations, such as industry associations, are important for the client.

BROKERING
PARTNERSHIPS

To expand the business ecosystem

We work consistently and on a sustainable basis in an active network with personal
contacts with deep sector expertise and insights to meet your company’s needs.

These personal relationships with our partners can significantly increase your chances to find thrusted business partners.

MOBILISING
INVESTMENTS

To support cross-border activities

The client is an investor and is looking for particularly promising investment opportunities, or he needs investments to launch the business.

We cooperate with local financial institutions and other knowledge partners to provide interesting concepts.